Begin with one conversation.
Write to us. The first conversation is about the patient's journey, not their medical details. Initials are enough to begin.
Your name, or initials if you prefer; how and when to reach you; your time zone.
Please do not include medical details. The navigator will ask for what is needed, securely, after your first conversation.
- Write to us. We reply within two business days.
- A first conversation, at a time that suits your time zone.
- If the patient decides to go ahead, a written engagement agreement and confidentiality undertaking come first. Records move only after that, under a separate consent.
avāna will never ask you to send money to a new account, and never asks for medical records by email. Our only web address is avana-navigation.com, with a hyphen, and our email addresses end in @avana-navigation.com. If a message looks otherwise, do not reply; write to care@avana-navigation.com.
Our services are for patients resident in India whose care will take place in the United States, and for their families. They are not currently offered to individuals in the United Kingdom or the European Economic Area. Relatives living in the United States are welcome to enquire; we need the patient's own consent, or for a child a parent's or guardian's, before any health information is collected.
How we handle what you send will be set out in our Privacy Statement, published before this website opens.
Privacy questions: privacy@avana-navigation.com
avana-navigation.com/begin · Printed · avāna Navigation is a non-clinical service. It does not practice medicine, choose a hospital or physician, handle medical payments, or give visa, immigration or tax advice.